Resident Info

The South End is located adjacent to the Back Bay and downtown and has become one of the most popular neighborhoods in Boston.  With its blocks of Victorian brownstones, restaurants, art galleries, boutiques and parks, the South End has become a desirable neighborhood to live in.

Following is useful information you will need to know when you live in the South End.


BOS:311

To report non-emegency city services, request a municipal service, or voice a concern, you can download the BOS:311 app on Google Play or the Apple App Store. You can also make reports by calling 311, tweeting  @BOS311 or visiting the website.

Please note, to report all Police and Fire Department emergencies, dial 911.


MASSACHUSETTS ALERT
from the Massachusetts Emergency Management Agency

This free public safety app allows you to receive emergency alerts and information based on your location, proximity to an event or incident, and the preferences you select. Users receive real-time information, including: severe weather about to affect your area, amber alerts for missing children, critical information during disasters such as evacuation or shelter-in-place information and emergency shelter locations. Download the app on the Apple App Store or the Android Market. You can also follow the Massachusetts Emergency Management Agency on Twitter and Facebook.

RESIDENT PARKING

Boston's Resident Permit Parking Program is an initiative designed to give residents a better chance of finding an on-street parking space in their neighborhood. Many of the parking spaces on Boston's residential streets are regulated as "Resident Parking Only."

A smaller number of parking spaces on these same streets are posted as "Visitor Parking" areas for the guests of neighborhoods residents. Residents who live in areas where parking is regulated for residents-only must apply for a Resident Parking Permit to avoid receiving parking tickets.

For more information, including renewals, rental cars and handicap parking, visit the City of Boston's website by clicking here.

ParkBoston App

The City of Boston also has a web and phone app (available on Google Play and the Apple App Store) that simplifies Parking payment. The ParkBoston App allows you to pay for parking using your phone without having to go to a meter. Just look for the ParkBoston logo on street signs on the same side of the street on the block where you are parked and on the decals on each meter to see if the area you are in accepts ParkBoston

If a snow emergency is declared by the Mayor, then the Storm Center at City Hall opens to answer all storm related questions and requests. The Storm Center's number is (617) 635-3050. You can register with the City of Boston for email or text alerts to be notified when snow emergencies are declared or cancelled.

Snow Emergency Parking

It's important to keep main roads clear for plows and emergency vehicles during extreme weather. You will be ticketed and towed if you park on a posted snow emergency artery during a declared snow emergency (for example: Tremont Street, Columbus Avenue, Massachusetts Avenue, Washington Street and Harrison Avenue). Click here for the City of Boston's Snow Emergency page.

Discount parking is available in garages with a valid resident parking sticker. Discounted parking starts two hours prior to the start of the snow emergency and ends two hours after. Click here for a map of Boston to see where not to park and which garages offer discount parking in a snow emergency.

Any space-savers must be removed 48 hours after the snow storm emergency has listed.


STREET CLEANING

The South End is the exception to  City's Daytime Neighborhood Street Cleaning program currently running from April 1 through November 30. The daytime program parking restrictions are in effect during the months of December and March in the South End, and Beacon Hill. Check the schedule here.

In the event that Public Works decides to cancel street sweeping and parking enforcement for weather related reasons, notifications will be sent out by e-mail to NO-TOW subscribers or you may contact 311.


TRASH AND RECYCLING

Trash and recycling collection in the South End is Tuesdays and Fridays, check the schedule here. Please set out your trash and recycling neatly at the curb by 7:00am the day of pick up or after 5:00pm the night before (several South End neighborhood associations prefer you to set it out later in the evening - please check with your neighborhood association). To dispose of hazerdous waste, leaf and yard waste, and paper shredding, or to find out how to properly dispose of paint, click here.

DO NOT dump materials in storm drains or street drains, most lead directly to the Charles River.


ICE AND SNOW

Please visit the City's Snow service, Know Snow for a complete guide.  Clearing sidewalks after a storm and maintaining clear gutters is the responsibility of the property owner. To report unsafe sidewalks and pathways, contact BOS:311 (explained at the top of the page).


CITY SERVICES PHONE NUMBERS

BOSTON POLICE DEPARTMENT
Emergencies: 911
Crime Stoppers Hotline: (800) 494-8477
Area D-4 (South End) station: (617) 343-4250
Neighborhood Watch: (617) 343-4345

BOSTON FIRE DEPARTMENT:
911

MAYOR'S OFFICE
(617) 635-4500

MAYOR'S OFFICE OF NEIGHBORHOOD SERVICES
Samuel Chambers
South End and Bay Village
(617) 635-4517
samuel.chambers@boston.gov

BOSTON HOUSING AUTHORITY
(617) 988-4000
www.bostonhousing.org

MBTA
MBTA Transit Police Emergency: (617) 222-1212
Customer Support: (617)222-3200
Travel Information and Schedules: (1-800) 392-6100
www.mbta.com

PARKING CLERK
www.cityofboston.gov/Parking/

BOSTON REDEVELOPMENT AUTHORITY
www.bostonredevelopmentauthority.org
General Inquiries: Call (617) 722-4300 M-F, 9:00 AM - 5:00 PM.

SOUTH END LANDMARK DISTRICT COMMISSION
Katie Reed
Preservation planner for the South End Landmarks District
(617) 635-3850
Katherine.reed@boston.gov
www.cityofboston.gov/landmarks/historic/southend

TOWED CARS (24-HOUR HOTLINE)
(617) 343-4629


ELECTED OFFICIALS

Mayor of Boston
Martin Walsh
mayor@boston.gov

1 City Hall Square, Suite 500
Boston, MA 02201-2013
(617) 635-4500

City Council

District 2 City Councilor & Council President
Bill Linehan
City Hall, Suite 500
(617) 635-3203
email: Bill.Linehan@boston.gov

District 7 City Councilor
Tito Jackson
City Hall, Suite 550
(617) 635-3510
email: Tito.Jackson@boston.gov

At-Large Councilors

Michelle Wu
President, At Large
617.635.3115
email: Michelle.Wu@boston.gov

Annissa Essaibi George
617.635.4376
email: A.E.George@boston.gov

Michael Flaherty
(617)6 35-4205
email: Michael.F.Flaherty@boston.gov

Ayanna Pressley
(617) 635-4217
email: Ayanna.Pressley@boston.gov

State Government

State Representatives
Aaron Michlewitz
(617) 722-2240
email: Aaron.M.Michlewitz@mahouse.gov

Byron Rushing
(617) 722-2783
email: Byron.Rushing@mahouse.gov

State Senator
Sonia Chang-Diaz
(617) 722-1673
email: Sonia.Chang-Diaz@masenate.gov

Federal Government

US Representative 7th Congressional District
Michael Capuano
617.621.6208

US Senators
Elizabeth Warren
617.565.3170

Ed Markey
617.565.8519


NEIGHBORHOOD ASSOCIATIONS

Bay Village
617.542.BVNA (2862)

http://www.bayvillage.net
Boundaries
N: Stuart St.
E: Charles St. S. / Tremont St.
S: Marginal Rd. / Cortes St.
W: Berkeley St.

Blackstone / Franklin Square
617.530.0565

http://www.bfsna.org
info@bfsna.org
Boundaries
N: Newland St.
E: W. Dedham St.
S: Harrison Ave.
W: E. Concord St. / Fr. Gilday St. / Washington St. / Worcester St.

Bradford Street Organization
Rolf Carlson: 617.482.2420

Area: Bradford St., Waltham St. between Shawmut Ave. and Harrison Ave., Rollins St.

Chester Square
http://www.chestersquareassociation.org/
info@chestersquareassociation.org
Boundaries
N: Tremont St.
E: W. Springfield St.
S: Washington St.
W: Northampton St.

Claremont Neighborhood Association
http://www.cnaboston.org
Boundaries
N: Southwest Corridor Park
E: W. Newton St.
S: Tremont St.
W: Camden St.

Cosmopolitan
Boundaries
N: Southwest Corridor Park
E: Dartmouth St.
S: Columbus Ave.
W: W. Newton St.

Eight Streets
John McLachlan: 617.258.2271

http://www.eightstreets.org
eightstreets@gmail.com
Boundaries
N: Tremont St.
E: E. Berkeley St.
S: Shawmut St.
W: Waltham St.

Ellis South End Neighborhood Association (the Ellis)
http://www.ellisneighborhood.org
info@ellisneighborhood.org
Boundaries
N: Columbus Ave.
E: I-90
S: Tremont St.
W: W. Canton St.

Friends of Ringgold Park
Claire Corcoran
friends@ringgoldpark.org

Hurley Blocks
Brian Marsh: 617.266.3961

Old Dover
http://www.olddover.org/
info@olddover.org
Boundaries
N: Shawmut St.
E: I-90
S: I-93
W: Waltham St.

Pilot Block
http://pilotblock.org/
info@pilotbock.org
Boundaries
E: W Brookline (and W. Canton between Warren and Columbus)
W: W Newton St
S: Tremont St
N: Warren Ave and Columbus Sq

Rutland Square
Boundaries
N: Columbus Ave.
E: W. Newton St.
S: Tremont St.
W: Concord St.

Rutland Street
Area Rutland St. from Tremont St. to Shawmut St.

St. Botolph
http://www.stbotolph.org
Boundaries
N: Huntington Ave.
E: Copley Place
S: Southwest Corridor Park
W: Mass. Ave.

Union Park
http://www.upna.org
Boundaries
N: Tremont St.
E: Waltham St.
S: Harrison Ave.
W: Upton St.

Worcester Square Area
684 Mass. Ave. #4
http://www.wsana.net
info@wsana.net
Boundaries
N: Washington St.
E: E. Canton St. / E. Newton St.
S: Albany St.
W: Northampton St.


COMMUNITY CENTERS/YOUTH PROGRAMS

Blackstone Community Cetner
50 West Brookline St.
617.635.5162

Cooper Community Center
1891 Washington St.
617.445.1813
www.cooperctr.org

Quincy Community Center
885 Washington St.
617.635.5129

South End Baseball
www.southendbaseball.com

South End Soccer
www.southendsoccer.org

City Lights
1154 Washington St.
617.451.9034
www.bostoncitylights.org

Teen Empowerment
384 Warren Street
617.536.4266
www.teenempowerment.org


Neighborhood Social Services

ABCD Hispanic Center
178 Tremont St.
617.348.6567
www.bostonabcd.org

Aid to Incarcerated Mothers
434 Mass. Ave.
Suite 503
617.536.0058

American Red Cross of Massachusetts
www.redcross.org/ma/boston

Boaton Center for Independent Living
60 Temple Pl., 5th floor
617.338.6665
www.bostoncil.org

Casa Myrna Vasquez
617.521.0100
www.casamyrna.org

Ellis Memorial & Eldredge House
95 Berkeley St.
617.695.9307
www.ellismemorial.org

Haley House
23 Dartmouth St.
617.236.8132
www.haleyhouse.org